Program Monitor for Torrington Location – Wynnewood


Responsibilities to Clients

  • Ensure the safety and security of clients by means of regularly scheduled checks on the well-being of clients and facility
  • Available on an as-needed basis for meeting client’s needs as they arise during the shift
  • Assist and participate in various skill-building groups
  • Work individually with clients on the development of ADL skills
  • Meet regularly with program staff for discussion, guidance, and monitoring of each client
  • Maintain accurate and timely entries into the client’s individualized service plan records, as needed and warranted.
  • Continue education and training to enhance knowledge and skills
  • Act in an ethical and responsible manner in all work related to clients


Responsibilities to Staff


  • Consult with and assist other staff in carrying out the day to day activities of the program
  • Communicate all pertinent information to staff in a timely manner
  • Provide timely, accurate, and complete notes of a shift’s happenings for the staff replacing them on the ensuing shift
  • Collaborate with other members of the program staff


Recordkeeping/Documentation Responsibilities

  • Document accurately, following agency procedures, completely and in a timely fashion all interactions, important events, progress changes, incidents, accidents, and any other pertinent information about each client
  • Complete timely, accurate, and thorough completion of all paperwork assignments
  • Follow documentation requirements and appropriate billing procedures



  • Maintain clients’ confidentiality at all times
  • Collaborate with other staff in carrying out the duties discussed in addition to all other aspects of the program
  • Develop and maintain communication with other staff
  • Participate in regularly scheduled and special meetings with other staff to enhance the agency’s effectiveness
  • Provide regular, daily reports to the Program Director regarding any client, facility, or programmatic concern

Programmatic Responsibilities

  • Willingness to work varied shifts as required
  • Willingness and ability to be awake, alert, and responsive to client needs on all shifts
  • Assurance of the safety, security, and soundness of the program’s facility/building and belongings
  • Provision of complete and accurate inventories of the program’s supplies and inspection of emergency equipment
  • Periodic and random checks on the various aspects of the facility’s environment, both internal and external.
  • Safeguard of the professional integrity of the program, agency, and their funders in all dealings
  • Other duties assigned by the Program Director


Skills Required: Some experience and/or education relating to the program’s clientele, programmatic focus, or related field.  Personal skills and/or creativity that can be shared with clients.

Minimum Qualifications: High School Diploma or equivalent, Valid CT Driver’s License


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